Choose the option to “Make an appointment with technical support.”.Click on “Repairs and physical damage”.Choose the device that you want to take to technical support.Once you download it and have logged in with your Apple ID, you will have to follow these steps to make an appointment, being very similar to those that are followed to do it through the web. It is available on the App Store and is completely free. From the support appĪpple has an application on iOS and iPadOS called Apple Support. Once this is done you will be able to see a list with the closest establishments and choose a date and time to go.If it is a product that you are going to repair, you may be asked for its serial number, IMEI or MEID.Choose “Take it in for repair” or “Make an appointment.” Now a list with different support options appears.If it does not appear in the list, you can write it yourself by clicking on “The subject is not included.” Now select your problem more precisely.Choose, in general terms, the problem that your device presents.Look for the link that says “Make an appointment or request service.”.If you are interested in making an appointment with the technical service, click on “Repair options”. Some common problems appear on the screen for which Apple will show you a tutorial on the web.Select the device or service you are having problems with.Thank you Marco and all the iHelpIT staff. But our business can function relatively smoothly in our temporary home! Our normal premises will be out of action for at least 2 weeks while we have carpets, desks etc replaced. I cannot speak highly enough of Marco and Ihelpit and their support during this very difficult time. Marco guided us all the way providing telephone and IT support while we all reset our phones to use our mobiles as our normal desk top phones. We have two hours of slight interruption to our business while we physically moved equipment/people and then it was back to normal. All this eliminated our need for an onsite server! Our phones were also moved to a 3CX internet system. No issues with accessing all our programs and documents.Īs part of our contingency planning over the last few months, Marco from Ihelpit, has assisted us to move all our programs to online/cloud based systems.the accounting (Xero), marketing (TeamDesk), calendar/bookings (TeamDesk) and files to Dropbox being the main systems.
We plugged in our computers, logged into the internet and they worked as if we were back in the office. Once the location was identified (one of the directors homes!) we unplugged our computers (apple iMacs) took some paperwork and chairs and moved on over! On Monday this week our office was flooded and was not habitable! We need to move 8 admin and sales people quickly to another location.
0 kommentar(er)
